Missing EndNote tools on Vista PCs

If you use one of the network PCs that has been upgraded to Vista you won't be able to view the EndNote tools in Word in order to add references to your documents.

IT Services have been informed of this problem, but in the meantime you can use the Remote Desktop Connection on these PCs in order to work with EndNote. If you haven't used the Remote Desktop Connection before, a guide is available to help you get started.

Disappearing EndNote tools in Word 2007

If the EndNote tab is not visible in Word 2007 try running the Configure EndNote option, following the instructions in an earlier blog post.

If the tab is still not visible it may be that the Cite While You Write function has been disabled. To enable it again follow the instructions below:

• In Word click on the Office button at the top left of the screen
• Select Word Options from the bottom right
• Select Add-Ins from the menu on the left
• Under Manage (at the bottom of the window) select Disabled Items and click Go
• Select Cite While You Write and click Enable
• Close Word and then re-open it. The EndNote tab should now be visible