Direct Export isn't working

If you find that the Export option isn't working in a database when you try to put references into your EndNote library, try clearing the Cache in your web browser, as you may be storing a cached version of the webpage. Simply follow the steps below:

Internet Explorer

• Go to Tools and select Internet Options
• Make sure the General tab is displayed
• Under the section Temporary Internet Files click Delete Files then OK

Firefox

• Go to Tools > Options
• Click on the Privacy button
• Next to the Cache option click Clear, then OK

Saving an EndNote library to a new location

If you want to save your EndNote library to a new location (e.g. a USB stick) it is best to use Windows Explorer. You will need to remember to copy across both the .enl file and the .data folder for your library (both will have the same file name).

Note: If you use the File>Copy Library command within EndNote to make a copy of your library you will lose any groups that you have created.